The Human Error Toolbox: A Practical Approach to Human Error

Human error is a persistent challenge across industries, often leading to quality issues, compliance risks, and production losses. While eliminating human error entirely may not be feasible, many performance problems can be mitigated by leveraging the right tools and strategies. This webinar introduces a practical approach to human error reduction, focusing on a "toolbox" of methodologies designed to identify, measure, and address error-prone areas.

Participants will explore tools such as cognitive load assessments, root cause analysis, and performance metrics like human error rates and CAPA effectiveness. With insights into prediction and trending, this session equips professionals with actionable techniques to enhance human reliability, improve operational outcomes, and ensure compliance in GMP-regulated and high-reliability industries.

Learning Objectives:-

• Understand human error: factors and causes.
• Understand the importance: of regulations and business.
• Define the process to manage Human Error deviations.
• Learn about human error measurement.
• Learn about tools for measurement.
• Establish Key Performance Indicators.
• Define and measure human error rate, cognitive load, and CAPA effectiveness
• Identify what I can do to support human reliability.

Areas Covered:-

• Fundamentals of human error phenomena and measurement.
• Importance of error prevention and reduction strategies.
• Overview of tools for human error reduction programs.
• Prediction, root cause analysis, and cognitive load assessment.
• Effective use of training as a tool to address human error.
• Systems for error tracking: Floor checklists, interview questions, and AI integration.
• Metrics to monitor performance: Human error rates, trending, and tracking.
• Setting and managing KPIs for error reduction, including CAPA effectiveness and OEE.

Why Should You Attend?

Human error remains a leading cause of quality issues and production losses in regulated industries. While it may never be fully eliminated, many performance problems can be addressed with the right tools and strategies. From procedures to training and workplace environments, various factors influencing human behavior can be controlled and optimized to reduce errors.

This webinar provides a hands-on approach to human error reduction, focusing on practical tools and methodologies that identify system weaknesses, predict error-prone areas, and implement effective corrective measures. Participants will gain a deep understanding of the psychology behind human error and learn to apply tools that drive measurable improvements in performance and compliance.

Who Will Benefit:-

This training is tailored for professionals in GMP-regulated and compliance-focused industries, including:

• Training Managers and Coordinators
• Operations and Manufacturing Staff
• Plant Engineering Teams
• QA/QC Professionals
• Process Improvement Specialists
• Industrial/Process Engineers
• Compliance Officers
• Regulatory and Legislative Affairs Professionals
• General/Corporate Counsel
• Executive Management.